Airlines are upgrading their Boeing 787-9 business class cabins from 2-2-2 to 1-2-1 layouts to improve passenger comfort and meet corporate travel requirements. This change addresses the 'step-over factor' where passengers had to climb over sleeping neighbors to access the aisle.
British Airways, for example, is replacing its 42-seat Club World layout with 38 Club Suites featuring sliding privacy doors. The shift is also driven by corporate travel policies that prioritize direct aisle access and privacy.
Airlines like Air India and LATAM are investing heavily in these upgrades to remain competitive on long-haul routes.
The retrofitting process involves significant capital investment, with Air India allocating $400 million for its 787-8 and 787-9 fleet. LATAM is also spending $360 million to install Recaro R7 suites on its 787s.
To offset the loss of business class floor space, airlines are expanding premium economy sections, which generate high revenue per square foot. This dual-cabin strategy allows carriers to maintain or even increase overall revenue while improving passenger experience.
