Starting 2 November, any passenger using the websites or apps of Lufthansa Group airlines—Lufthansa, Swiss, Austrian Airlines, Brussels Airlines, Air Dolomiti, Edelweiss and Discover Airlines—must present a Travel ID when checking in online. The new regulation initially covers departures from the Schengen area that are not from Germany, Austria or Switzerland.
German flights depart with this requirement as well, except for those leaving Frankfurt and Munich.
The rule also extends to non‑Schengen European destinations, covering flights out of Austria and Switzerland, but excludes Zürich until 30 November. From 16 November the Travel ID will be needed for online check‑in on flights heading to or from the United States, Canada, Mexico, as well as for departures from Munich and Zürich.
By 30 November the requirement applies worldwide, including all German airports such as Frankfurt.
Passengers still have the option of checking in at airport counters or using self‑service kiosks without a Travel ID. They also do not need to obtain one if their ticket is issued by an airline outside the Lufthansa Group. Certain group and tour‑operator bookings that rely on travel agency data for online check‑in are exempt.
In situations where a passenger cannot perform the check‑in themselves, another person may use their own Travel ID to complete the process for the entire group.
