A global Microsoft outage has disrupted services in multiple countries, including government systems and airline operations. The outage began in North America on November 12 and spread to the Asia-Pacific region, affecting Outlook, Teams, and Microsoft 365 across 74 countries.
Immigration New Zealand paused processing of all visa applications during the disruption, while Australian agencies such as the Australian Security Intelligence Organisation (ASIO) and Australian Federal Police (AFP) confirmed that their operations were affected. ASIO Director-General Mike Burgess and AFP Commissioner Krissy Barrett confirmed the disruptions to their work.
In Singapore, the Government Technology Agency (GovTech) said its e-services and emails were impacted, advising users to use call centres for urgent matters. Air India confirmed no impact on flight operations but rerouted emails to ensure communication continued uninterrupted.
IndiGo reported that email support services were affected and warned of potential delays in receiving customer emails.
Microsoft has reported early signs of recovery but warned users may experience a gradual restoration of services. The outage has raised concerns about global reliance on cloud services, with governments and businesses affected.
Airlines have issued advisories, though most have confirmed that core operations remain unaffected. Microsoft has not indicated any cyber attack as the cause of the outage, and recovery efforts are ongoing.