Delhi passenger receives compensation after airline labels him 'no-show'

Consumer commission finds no proof of late arrival and orders refund and compensation.

Disruptions

India 📰 2 sources⏱ 1 min read

Edited by Sandeep Gupta, Editor · SafarSamachar Desk✔ Fact-checked by Sandeep Gupta7 Nov 2026, 12:31 pm IST

Illustration of Delhi airport terminal viewed from afar on an overcast day. — Illustration: SafarSamachar Pix Desk, created with AI assistance. Not a photograph of the event.

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Key facts at a glance

1A Delhi consumer commission ordered an airline to compensate a passenger after it labelled him a 'no-show' for a flight from Bengaluru
2Passenger claimed he reached check-in counter at 6.10am
3Consumer commission found no CCTV footage or evidence of late arrival
4Order includes Rs 11,587 refund, Rs 50,000 compensation and Rs 10,000 costs

A Delhi consumer commission ordered an airline to compensate a passenger after it labelled him a "no-show" for a flight from Bengaluru.

The passenger said he reached the check-in counter at 6.10am but missed his flight.

The commission found no CCTV footage or other evidence to support the airline's claim of a late arrival.

It ordered Rs 11,587 in refunds, Rs 50,000 in compensation and Rs 10,000 for costs.

The passenger had spent on a new ticket after missing his original flight.

What this means for Indian travellers

If you are marked as a 'no-show' and believe it was an error, gather evidence such as timestamps or witness statements and file a complaint with the relevant consumer commission.

Sources

This brief was written with AI assistance from the reports listed above and fact-checked by Sandeep Gupta on 8 Nov 2026. Read our editorial policy.Rules and schedules change - confirm with the airline or embassy before you travel. Spotted an error? Tell us.

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